Fire & Security Services
Commercial Fire & Security Solutions
Protecting Your People, Property and Operations
JDE Fire & Security provides professionally designed, installed, serviced, and monitored fire and security systems for businesses throughout San Antonio, Central Texas, South Texas, and surrounding communities.
Whether you are opening a new facility, upgrading an existing system, managing multiple locations, or dealing with ongoing service issues, JDE can help develop a practical solution based on your property, risks, budget, and long-term needs.
Experience You Can Rely On
30+ Years of Experience
NICET Level III Expertise
Veteran-Owned & Family Operated
Residential & Commercial
Professional Service
Local Service, Local Team
Complete Commercial System Solutions
Fire Alarm Systems
Commercial fire alarm installation, programming, testing, inspection, monitoring, service, system upgrades, and takeovers.
- New system installation, additions, and renovations
- Panel and device replacement
- Fire alarm programming and cellular communicators
- Central station monitoring
- Testing, inspections, troubleshooting, and repair
- Documentation, contractor coordination, and system takeovers
Access Control
Control who enters your property, when they can enter, and which areas they can access.
- Single-door and multi-door systems
- Card, key-fob, and mobile credentials
- Cloud-managed access control
- Door and holiday schedules
- Audit trails and activity reporting
- Visitor, elevator, and remote door management
- Integration with video and intrusion systems
Video Surveillance
Useful coverage, reliable recording, simple retrieval, and evidence that can help protect your business.
- High-resolution IP cameras
- Indoor, outdoor, fixed, panoramic, and PTZ cameras
- Cloud, local, and edge recording
- Remote viewing and video analytics
- Motion and event notifications
- License-plate capture and video verification
- Multi-location management and access-control integration
Security and Intrusion Detection
Protect your property after hours while giving employees and managers convenient control during normal operations.
- Door and window protection
- Motion and glass-break detection
- Panic and hold-up buttons
- Partitioned systems and user-specific codes
- Cellular communication and professional monitoring
- Remote arming and disarming
- Text, email, app, and Alarm.com notifications
Professional Monitoring
Monitoring options for fire alarm, intrusion, environmental, and other critical system events.
- Commercial intrusion and fire alarm monitoring
- Cellular alarm communication
- Supervisory and trouble-signal reporting
- Video verification
- Alarm.com interactive services
- Opening and closing reports
- System health and multi-location account management
Reliable Support for Existing Systems
Fire Alarm Testing & Inspections
Regular testing helps verify system components operate as intended and identifies deficiencies that may affect system performance.
- Control-panel, smoke, heat, pull-station, horn, and strobe testing
- Sprinkler waterflow, supervisory, and duct detector testing
- Battery, power-supply, cellular, and IP communication testing
- Door-release and elevator interface testing
- Visual inspections, deficiency documentation, and inspection reports
Fire Alarm Service & Repair
Recurring trouble conditions can point to failed devices, wiring, communication, power, or other reliability issues.
- Ground faults, opens, shorts, and device failures
- Battery, power-supply, and communication failures
- False and nuisance alarms
- Notification, sprinkler supervisory, and duct detector issues
- Programming changes, water damage, surge damage, and obsolete equipment
Security, Access Control & Video Service
Troubleshooting and service for many commercial security systems, including systems installed by JDE and many installed by other contractors.
- Intrusion alarm, keypad, panel, and communication issues
- Door contacts, motion detectors, readers, credentials, locks, and power supplies
- Request-to-exit devices, access schedules, and programming changes
- Camera replacement, recorder issues, remote viewing, and storage concerns
- Network connectivity and system-user training
Preventive Maintenance
Preventive maintenance can help reduce unexpected failures, recurring calls, false alarms, and operational disruptions.
- Visual system inspections and device testing
- Battery and communication-path checks
- Review of trouble history and system users
- Programming, camera image, and recording verification
- Door hardware checks, documentation updates, and recommended repairs
Existing-System Takeovers
Changing service providers does not always require replacing the entire system.
- Equipment identification and system condition assessment
- Programming-access and communication-path review
- Monitoring and known-deficiency review
- Device, circuit, and documentation testing
- Upgrade and replacement recommendations
Communication Upgrades
JDE can evaluate older telephone-based or outdated alarm communications and recommend available upgrade options.
- Cellular, IP, and dual-path communication
- Fire and intrusion alarm communicators
- Alarm.com communication modules
- Replacement of failed or obsolete transmitters
- Central station setup, signal testing, and verification
New Construction & Retrofit Projects
JDE works with property owners, general contractors, electrical contractors, facility managers, and other security companies on new construction, renovation, and retrofit projects.
Communication, scheduling, coordination, documentation, and professional completion are treated as part of the project, not afterthoughts.
Project Support May Include:
- System design assistance and equipment selection
- Budget development and plan/specification review
- Project coordination and installation
- Cable and device testing
- Programming and system commissioning
- Customer training and closeout documentation
- Subcontract installation and service support
Our Service Area
Serving San Antonio & Central/South Texas
We provide fire and security solutions for commercial and residential customers throughout Central and South Texas. Statewide project and subcontract support may also be available.